Frequently Asked Questions
Everything you need to know about your Bond No. 9 experience.
Where are Bond No. 9 fragrances manufactured?
All Bond No. 9 fragrances are proudly made in New York City, maintaining the highest standards of luxury perfumery and craftsmanship.
What is your return policy for online orders?
We accept returns of unopened and unused products within 30 days of purchase. Please ensure the original cellophane wrapping remains intact to qualify for a full refund.
Do you offer international shipping?
Yes, we ship our luxury collections to many countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
Are Bond No. 9 products cruelty-free?
Yes, Bond No. 9 is committed to ethical beauty. We do not test our finished products or ingredients on animals.
How can I track my order status?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number to monitor your delivery.
Can I request complimentary samples with my purchase?
We typically include two complimentary samples with every full-size fragrance order, allowing you to discover new scents from our diverse collections.